DirecTV Inc Complaint - Do Not Sign up With DirecTV
ATLANTA, GEORGIA -- Do not.. I repeat...DO NOT ever sign up for DirecTV. They are almost a monopoly and they take your money. I had DirecTV for 5 years. I moved and had my service moved with me to a friend's house. I moved from there into my own apartment and could not have satellite, so I cancelled DirecTV. DirecTV kept sending mail in my name to that address where I no longer lived. As a matter of fact, they started the process of restarting the service to that home, under my name without even talking to me!!!! My friend is the one who let me know that they wanted to restart service and asked if it was OK. DirecTV sent me an e-mail confirming the start of the service and never even got my permission. It was, or should have been on record, that I cancelled my service because I moved. Why on earth would anyone begin service at an address I no longer lived at without even speaking to me? I called them and gave them a good talking to. I could have sued them for what they did! That is not all. My ex-husband and I got back together after we learned he was diagnosed with cancer. I moved back into my original home and restarted, you guessed it, DirecTV. Little did I know that instead of reopening my old account, they set me up on a whole new account, thus, yep, a whole new two year contract. Well, my husband passed away from cancer. The medical bills and debt were so much that I could no longer afford DirecTV. They were not sympathetic at all. I either had to pay $300 or pay monthly for service I was not going to use. I explained that my husband passed away and that I had DirecTv previously, It did not matter, even if someone passes away, I didn;t and I was still responsible. In other words, "SO Sorry Charlie". Pay up. I even asked how they could consider that ok after how they tried to start service in my name for somebosy else. That was of no concern to them at all. So, now I am stuck paying for a satellite TV service that is not even hooked up. May lose my house and I have to worry about DirecTV? I should have sued them when they tried to start that service. BELIEVE ME, it is better to watch antenna TV than to obligate yourself to DirecTV. DON'T DO IT!!!!