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Lake Manawa Nissan Complaint - They Lied To Me To Get Me In The Door - Car Purchase
Car Purchase - Complaint
I called them from Lincoln to see if they had the car I wanted. They said they did and quoted a price $2,000 dollars higher than all competitors. I asked them why and they said it was because of their OPTIONAL protection package (Scotch-guarding, wax, etc for $1,995) was figured into that price. They assured me the protection package was OPTIONAL and quoted me a price without the protection package that was the same as every other dealer's MSRP sticker price. Because they assured me the protection plan was optional, I made a 75 mile trip to buy one of their vehicles. When I got to the dealership I made an offer to buy for FULL MSRP! Then, half way through the buying process, a sales manager came over and told me that I could have any other car on the lot I wanted at MSRP, but the $2,000 protection plan was mandatory on the vehicle I wanted and that vehicle only. Of course, I walked out.
The out of town trip and the time I spent at the dealer totaled about 8 hours of my life I'll never get back. If they had not lied to me on the phone, I never would have made the trip. I guess they thought I would be stupider in person that I was on the phone. It's pretty bad when you are sitting there with your check book out getting ready to pay for a vehicle in full at MSRP and you still can't drive the thing home.
Ghetto location, dishonest staff and management, and $2000 mandatory optional protection packages that only apply to the vehicle you are trying to buy. In short, the worst car dealership I have ever been to. Do not risk buying here. Something tells me if I had bought from them I would have regretted it later.
The out of town trip and the time I spent at the dealer totaled about 8 hours of my life I'll never get back. If they had not lied to me on the phone, I never would have made the trip. I guess they thought I would be stupider in person that I was on the phone. It's pretty bad when you are sitting there with your check book out getting ready to pay for a vehicle in full at MSRP and you still can't drive the thing home.
Ghetto location, dishonest staff and management, and $2000 mandatory optional protection packages that only apply to the vehicle you are trying to buy. In short, the worst car dealership I have ever been to. Do not risk buying here. Something tells me if I had bought from them I would have regretted it later.
Comments:
Posted by Prince-Caesar on 2010-11-21:
Dealerships lie? noooooo wayyy! anyway, I would never go out of my way to travel to far to a dealsership. Sounds to me they just suckered you into driving down there. There are plenty of local dealerships that are willing to lie to me regardless of how far away they are.
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