Red Lobster Complaint - Horrible Management
HUMBLE, TEXAS -- I'm disturbed that the Humble, TX location could not get two orders correct. One order was wrong twice while the other order was just wrong period. I ordered no salad, well done steak w/shrimp and fries. I got a salad, medium well steak and mashed potatoes. My boyfriend ordered a create your own salmon, grilled shrimp, and shrimp scampi and his entire order was incorrect. the manager made her rounds to other tables but never to the table that got the bad service. Once requested she came over and advised she would comp my steak order since the redness caused me to loose my appetite. When the bill came however she charge me 8.25 for the shrimp which were not eaten because of the loss of appetite of the pink meat on my plate. I'm slightly confused as to how you can split a combo adn where you can go and get a steak for less than $7. I was charged 8.25 for a surf and turf order that was only 14.99!! horrible management and the waitress was the worst. she couldn't hear and the orders were both wrong.