Mr. Transmission - Jones Rd Houston TX Complaint - Please Beware!
HOUSTON, TEXAS -- I checked out Mr. Transmission at the Jones rd location in Houston out with the BBB and they were a member with a good rating so I called and spoke with the owner I told him what the problem was I was having and he told me he would pick it up and check it out because it sounded minor. He then said at the most it would cost me if it needed rebuilding would be $1794. and he would not charged a dime before he called to let me know what it would be. The next day I get a call from an Alex and he gave me a quote of $2800. I told him no thanks and I would pick it up and he then said it would be $500. to pick it up because he tore it apart. I never authorize him to do that. I then asked to speak with the owner who I spoke to 1st and he was not in. I got a call the next day and Alex said he would do it for $2000. cash with a 2yr warranty. I called to get directions and they took my SUV to another location that was owned by [snip] also but was not a member of the BBB. I get there and they changed the warranty to 1yr and told me that if I did not accept it they would put my SUV in storage at my expense. I never signed or authorize them to take my SUV to this location or work on it in the 1st place. I paid the $2000. and wrote a bad review and filed a complaint with the BBB. The day they received my complaint I became a victim of a hit and run in front of my house between 2am and 4am on a Tuesday morning. I live on a short dead end street with little traffic at any time.
Also in the 15 yr history of my street there has never been a crime. This was not a coincidence, what are the chances of these events happening on the same day and out of ten cars that were parked there mine was struck. Avoid these crooks at all cost!