VRBO Complaint - Complaint - Vacation Rental
DORSTE, MINNESOTA -- Beware VRBO #87085 We had many inconveniences while there 1.)Tap Water was undrinkable, yellow, and smelled like eggs 2.)Were told propane ready for grill when there was only enough to heat the grill for 5 min 3.)Paddle Boat was broken 4.) Cobwebs and Dirt piles scattered around the house (not an inconvenience but the last thing you want to see after paying $2000 for a 3 bedroom rental) 5.)kitchen utensils were sub par...no lids for any pans and the knives were very dull 6.)Septic went out (very touchy septic went out because of a lot of rain!!) 7.) Horrible Treacherous Driveway...the worst I've been on. 8.) Had to carry own garbage up the treacherous driveway to a dumpster even though we stayed there only 1 wk. Imagine if we had only a car (we had a trailer) And had to put that icky garbage in our car sloshing around with our things on the way to the dumpster?! 9.) The Pontoon Boat rental they recommended was late, said they tried to call but didn't since we had our cellphone there and there was great reception. When we finally got a hold of them they made us wait, and dropped off a very wet pontoon on a very sunny day and were charged full price. We're guessing they were overbooked (Mehgana Marina)10.) Lied about how many damage deposits they had kept...told us before we rented only 1 and when were were in disputes of the deposit that number went up!
THEN after we cleaned the home VERY WELL when we left (we thought about taking pictures but things looked great) they kept our damage deposit for extra cleaning, broken paddle boat, late departure (we were 30 min late), and a plumbing bill. They told us how nice they were not to charge us with the septic pumping bill also. We've gotten a portion of it back fighting tooth and nail, but they have stopped all contact. Beware, the place is falling apart I don't what this to happen to you!!