Bob's Discount Furniture Complaint - Bobs Communications - Bedding Non Delivery
BROOKFIELD, CONNECTICUT -- I purchased 3 sets of bedding for my summer residence. On the date of schedued delivery I waited from 0930 to 5 PM, the delivery never showed up. I was kept waiting in an unheated home, no water, etc. When I returned to my primary residence I found a messagte that the delivery driver could not get in my road, "it was too narrow". That's odd, because I have received 2 separate deliveries in the past from Bob's
I checked my sales slips and saw that they had neglected to list the correct phone number for the delivery address.
I have been trying to contact Bob's by phone and all I get are "canned" messages refering me to other phone numbers which in turn give the same "canned" messages. Guess I'll have to go back to the store (Brookfield, CT). Nothing is simple when you deal with Bob's!!