Air France Complaint - Traveling to Paris with Air France for a vacation turned into hell
This past weekend we took a flight from Boston, MA USA to Paris, France to begin a 10-day vacation (flight #337 from Logan Airport). When we arrived in France we were not allowed to enter the country because my traveling companion did not have the necessary Visa. We were detained by the French police for 8 hours in a small holding room (with no food, limited bathroom access, no rights to use a phone) and made to get on the next flight back to Boston. One of the French policeman and two of the Air France employees in France said to me that this was the fault of Air France not checking appropriate visas on check-in in Boston and also that Air France will be fined heavily for letting this happen. Had the person at the Air France counter checked for visas when they checked our passports, we would not have had to go through the ordeal at the airport in France. Besides the time wasted and what we went through both physically and emotionally, we also wasted thousands of dollars that could have been avoided.