Community Health Partners Complaint - Poor Treatment
LORAIN, OHIO -- Dear Sirs,
Today I filed a complaint at your hospital for the treatment three of your nurses did to my daughter and grandaughter doing there stay in your hospital.The person I was giving to explain what happen acted as if it just could not be true,but it is.We belive they treated her the way they did because she was heavy,black,and young.
How would you feel if you went to visit your grandchild and found matted up dry blood in the back of her hair.That tells me she was not bathed right.How could they leave all that blood in her hair for so many hours.
When I ask about it they could only say we washed her up,and sometime it takes a few days for the blood to come out of the hair.I took a damp towel and it came right out.
I was not trying to hear it then and I am not trying to hear it now.I want some answers as to why they treated them that way and why they did not get all the blood out of my baby hair.They did not deserve to be treated that way,and the black nurse that called her the name was really out of place,she called her something like,bigbear,bigbaby,bigteddybear one of the names,I just looked at her. They had no concerns for my daughter who had just had a baby taken out of her body,and she was in a lot of pain,I know I was there.The one nures said you have to move yourself because we don't want to hurt our backs.They let her get off the table and into the bed alone,as if they did not want to touch her.The blonde nurse, if looks could kill my daughter would have been dead,they were trying to rush her so they could go do what they always do, nothing.I ask one nurse to come help me with my daughter and she said I will be right back I'm trying to help a mother feed her baby.I had to give my daughter a bedbath,was she offered one no.And why did it take from 11:12p until 1:30a for them to clean her up after she was born?
Because I HAD to help life her up,and my back is no good as it is,when I got home that night I had to double up on my pills because I was in so much pain. They would not come in and empty her bedpan,they told us to do it and let them know how much was in the pan,that was done to us twice,now you tell me what's wrong with that picture.
Everyone has a right to be treated with respect,and the same as they treat other people,they took that right from us and they treated us like we were nothing to them at all.I need answers and I need them right away.
I know they are going to denie what we have said but the Lords knows it is true.Also why was a bloody bed pad and a bloody towel left in the room on the trash can?
We will be waiting for your answers.
Ms.Mary A.Durrah/Ms.Carlotta Y.Windham
Ms.Christina Shelby Windham
To help keep me as a potential future customer, I would like the following:
At this time answers,will think about this and get back with you if we feel we should take it forward.
At the very least I would like a response from your company regarding this incident. Thank you for your time.