Vonage Complaint - Vonage $129?? Dollars cancellation fee
I had Vonage for 6 months and when I got it the representative did not tell me how much I had to pay for canceling only that if I canceled in less than a year, I had to return the box back to them or it would cost me $70 dollars to keep. My phone service was for calls in the U.S. & Mexico for a cost of $23.00 dollars and in the second month and on my Bill was $110.00, when I decided to cancel I went on line to see how much was the cancellation fee was it was between $40.00. when I called to cancel the representative told me it was $130.00 to cancel and she gave me some dumb reasons why it was that much and told me that even if I returned the box it would be the same amount. I regret having Vonage as a phone service and I would only recommended it to my enemies, Vonage markets themselves as affordable and flexible but it’s all just a big lie. The rates on TV commercials are not true. You will not save any money if you change to Vonage.
Bad service & dishonesty that’s what you can expect from them. They took my hard earned money don’t let them take yours. I hope that something is done to stop them from scamming us. F##k Vonage, I hope everyone see them as they are (charlatans) and I never want to have anything to do with them.