AAA Homeowners Insurance Informative - How AAA Bait and Switch Works
IRVING, TEXAS -- Here's how AAA's bait and switch works on their homeowner's insurance.
1. You call an agent to get a quote
2. They ask you a bunch of information about your home.
3. Even though you tell the agent every detail, the agent knows which items jack up the premium and leaves those out when they enter your info into into their quote system. They tell you the price can change in underwriting.
4. You get a good quote, and you decide to change and go with them.
5. They send an inspector to check your house.
6. The agent calls you and says the inspector says everything is fine, and the final quote is such and such. It might be $10 or so higher or lower.
7. You pay AAA your good, now slightly revised quote, thinking their underwriting has signed off and cancel your old insurance.
8. Two weeks later you get a letter from their underwriters saying that, based on the information you already originally gave the agent but which they never entered, your premium is $100 - $150 higher and to talk to your agent if you have a question.
9. You call the agent and the agent all of sudden don't know nuthin. You talk to their supervisor. The supervisor says, sorry, there's nothing you can do, they have 60 days to change your premium. They offer to knock $20 or so off the extra $150 to calm you down and buy your business.
10. You've already changed, you realize you've been conned, but it costs you more to try to change again.
11. Bag another sucker for AAA home insurance.
12 See #1, repeat.