Arby's Inc. Complaint - Sales Associate Changed my order
VIRGINIA BEACH, VIRGINIA -- I love Arbys curly fries and cheese sticks, so I made my order by drive threw and told the lady (Nov. 24th 2010 around 10:15pm) I would like a number 5 and an order of your 6 piece cheese sticks. She then asked what size drink so I told her a medium Pepsi and she told my total of about $10 and to pull around front. I received my food and asked where my fries were and she said she had asked me if I wanted to change my fries for my cheese sticks. This is the second time she has done this. I should not have to argue about what it means when someone says I want a number 5 AND a order of cheese sticks. I WILL NOT be going to this location (5316 Indian River Road Virginia Beach, VA 23464) again. For $10 all I have is a sandwich, cheese sticks and a Pepsi, come on really?
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