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Centennial Wireless Complaint - Cell phone/traveling - in/out calls a JOKE
Complaint
SYRACUSE, INDIANA -- NE Indiana customers wanting a Centennial phone - think again OR since they now give you 15 days as a trial be sure you DO TRAVEL to test - and out of their calling range.
Once out of "their blue" calling area I was not ble to make nor receive a call unless I wanted to put call on a charge or calling card ( recording only) Dialing *611 for customer service didnt connect so had to stop at a Oasis to make my call. Made call to the "rep" at my store to (accept charges )since I was in Pittsburgh -left VERY BRIEF message and he would NOT accept call. This is NOT through an operator but ONLY time to give brief info for him to accept. Called again and SHOUTED number where I was and NO SERVICE - CALL ME -- nothing.
Once home which was from NY and back and NO service the entire time UNTIL I got back into their calling range I stopped at store to have calls made at other places paid for - answer - SORRY we dont do that. REPLY - phone should have worked - well it didnt and this was the second time with phone AND HIM -- canceled my acct. and glad I did.
Once out of "their blue" calling area I was not ble to make nor receive a call unless I wanted to put call on a charge or calling card ( recording only) Dialing *611 for customer service didnt connect so had to stop at a Oasis to make my call. Made call to the "rep" at my store to (accept charges )since I was in Pittsburgh -left VERY BRIEF message and he would NOT accept call. This is NOT through an operator but ONLY time to give brief info for him to accept. Called again and SHOUTED number where I was and NO SERVICE - CALL ME -- nothing.
Once home which was from NY and back and NO service the entire time UNTIL I got back into their calling range I stopped at store to have calls made at other places paid for - answer - SORRY we dont do that. REPLY - phone should have worked - well it didnt and this was the second time with phone AND HIM -- canceled my acct. and glad I did.
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