[X]
Write ReviewJump to 
2
Helpful
Votes
Votes
Dyson Complaint - Piece of JUNK - Dyson "Animal" DC07
Dyson "Animal" DC07 - Complaint
I have had this for a few years and have HATED it from about 6 months on. IT DO
DOES NOT PICK UP DOG HAIR !!!!!!!!
The suction.... well......SUCKS, just wish it would suck up hair and dirt.
If you get more than an inch of dirt and hair in the canister you have to empty it.
Service dept. was NOT helpful.
It literally takes 20 minutes to clean a 12X10 carpet and when you are done it doesn't look like you did anything.
I would never buy another Dyson even if they gave it to me.
My old Sears canister does a better job than this piece of junk!
DOES NOT PICK UP DOG HAIR !!!!!!!!
The suction.... well......SUCKS, just wish it would suck up hair and dirt.
If you get more than an inch of dirt and hair in the canister you have to empty it.
Service dept. was NOT helpful.
It literally takes 20 minutes to clean a 12X10 carpet and when you are done it doesn't look like you did anything.
I would never buy another Dyson even if they gave it to me.
My old Sears canister does a better job than this piece of junk!
Comments:
Posted by bargod on 2010-11-25:
Really? I actually love my Dyson. I just got one not to long ago and it picks up so much better than the Dirt Devil I used to have. Yes even dog hair. Sounds like the one you got was a lemon. Don't give up trying to get to customer service. I would actually make love to my Dyson if it didn't mean a trip to the emergency room. That's how much I believe in them. (and no I don't work for the company)
Posted by Prince-Caesar on 2010-11-25:
ive read a bunch of problems wit hthese vacuums. I think they are overpriced junk. Ive had the same vacuum cleaner for about 8 years now, a SEBO, and I love it.
Posted by clutzycook on 2010-11-25:
I just bought a Dyson Animal last week. I gave it quite a workout this past weekend. Vacuumed the upstairs once and the basement twice. I filled the canisters each time.
Posted by Venice09 on 2010-11-25:
It seems people either love Dyson or hate it, with little in between. All I know is that I would never spend that much money on a vacuum cleaner. But that's probably because my house has wood floors!
Posted by Prince-Caesar on 2010-11-26:
I LOVE my vacuum, ive had it a long time. The way I look at it, is "if it aint broke and still works, don't replace it!"
Posted by momsey on 2010-11-26:
For pet hair, I HIGHLY recommend the Bissell Pet Hair Vacuum. I forget the official name, but it's made specifically for pet hair, and it even has an attachment to directly vacuum your pets.
We have four cats and two dogs, and as you would expect, the hair collects very quickly. Our last vacuum would clog constantly. This Bissell is awesome, picks up all the hair with great suction. And it's easy to handle. AND it's way cheaper than a Dyson!
We have four cats and two dogs, and as you would expect, the hair collects very quickly. Our last vacuum would clog constantly. This Bissell is awesome, picks up all the hair with great suction. And it's easy to handle. AND it's way cheaper than a Dyson!
Posted by trmn8r on 2010-11-26:
Canister vacuums do an excellent job. I have a bazillion year-old Sears that swallows dog hair eagerly. It doesn't look like much, but it sucks like there's no tomorrow.
Posted by ript on 2010-11-26:
That's what he said.
Posted by trmn8r on 2010-11-26:
lol
Posted by madconsumer on 2010-11-26:
i have heard other people say the same thing. is a dyson really worth the extra price tag?
very helpful.
very helpful.
Posted by clutzycook on 2010-11-26:
IDK mad. I'm happy with my Dyson. It works way better than the Eureka I had before it, but I'm sure I would have been perfectly happy with the Bissell momsey recommended or even a Hoover built for the same purpose. My husband said if I was going to get one, get a Dyson or something that wouldn't need to be replaced in 2 years. Of course, I showed him. I ordered one that cost about $200 more than what he had in mind. The only good thing is that it has a 5 year warranty so hopefully I paid extra for the piece of mind if nothing else :).
Posted by Venice09 on 2010-11-26:
When I got married, my husband had a Sears canister vacuum cleaner that made today's vacuums look like Dustbusters. We used it for 30 years before the hose finally broke and I decided to throw the whole thing out. It just looked disgusting and I couldn't stand the sight of it anymore. What I should have done instead was take it somewhere for a good cleaning and tune-up because it still worked. Another one of my stupid mistakes.
Posted by liz on 2012-05-01:
Whilst I was originally happy with the animal, when it did break (lose suction), the service was appalling. We were told to take our vacuum in twice when there was no suction and the no suction light was flashing. On the first return the light no longer flashed, but there was still no suction. We returned the vacuum and asked that they please "rehook the light" or whatever they did with it and fix the suction! We told them where the break in suction was (at the bottom of the cannister - kept popping open). Again it was returned with no suction. We were told the 3rd time to send it to Chicago who has now had it over a month. On wondering why it had not been returned yet we discovered that it had been sitting at UPS since 4/17 (today is 5/1). UPS told us we had to contact Dyson to have them file an enquiry as to why it is still sitting there. If it still has no suction if and when it is returned, I'm taking it back and getting something else. For 600 bucks this has been more grief that it's worth.
Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.
Company Reps: Post your company response!
