La-Z-Boy Incorporated Complaint - La-Z-Boy quality is not what it used to be
We purchased 2 La-Z-Boy rocking recliners 20 years ago and still have one of them. It is the most comfortable chair I have ever owned and while the fabric is now beginning to wear; it is still in amazing shape compared to the new recliners we purchased from La-Z-Boy three years ago. Both of the three year old rocking recliners are so worn that they have no spring left in the cushion at all. The fabric is worn completely out and is split in several places. I actually spend more time in the 20 year old rocking recliner and it is still going strong. What happened to this company? We will NEVER purchase from La-Z-Boy again!