Sprint-Nextel Complaint - Sprint won't fix a network problem

Review by kiddlepins on 2010-11-27
OVERLAND, KANSAS -- On 20 November 2010 my family members in Michigan cannot call my land line in Missouri with their cell phones. Their cells all have 517 area codes. Sprint was contacted on 21 Nov. Since then 4 family members have reported the problem. Sprint says it will write up a ticket and we will be contacted. It takes almost an hour to explain the problem, I ask for a supervisor and have to repeat the entire problem. I can call from my land line, and except for the 517 area codes my land line works. Sprint says it is a network problem and working on it. Until it is fixed it costs me money to have a land line that won't work for them. And they can not use their paid cell phone time to call me after 6pm- MI time. And I have called my phone provider Fidelity and they say it is not a problem from my land line. I wish someone would get this resolved.

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