Wal-Mart Complaint - Wal-Mart Lube Center- Castle Rock, CO- Car engine fire/smoke damage
CASTLE ROCK, COLORADO -- Sept. 2010 I asked the Auto repair section manager of the captioned store if they did oil changes on Porsche vehicles. "Yes, all the time" was his reply so I had my wife take her Cayenne in for same. No problem. Then I took my 911 in with my own oil and filter and the mechanic neglected to drain the old oil and added 9 qts. of new oil which resulted in a huge engine smoke fire.
The car was towed by Wal-Mart to the closest Porsche dealership who bid over $12k to replace the damaged parts. Then to a second Porsche dealer who estimated over $8,000 to replace the damaged parts.
Wal-Marts in-house claims management company now wants to offer only to clean the car and have the Porsche dealer service the oil change correctly.
Therefore, according to the EPA, PCA and related experts we have no choice but to retain legal representation after our car has been in the shop(s) for over two (2) months already.
Don't kid yourself: The sole relationship of Wal-Marts "Claims Management" division is to stall, agitated and harass for a low settlement.