Hamad Tire Akron Ohio Complaint - Worst Customer Service I've Had In 40 Years

Review by rider51 on 2010-11-27
AKRON, OHIO -- I brought my vehicle in for tire balance issue. The son Mike was cordial, got me in right away and did 2 of the 4 wheels. Called him next day since I was still having balancing issues and he said be here first thing in the morning and we'll take care of it. I arrived at 7:50am, was the 2nd customer in line. I watched my truck move into the bay about 40 minutes after I arrived. I then noticed it back in the parking lot. I went to go pay and the old man (owner) said it hasn't even been done yet. This was 2 hours after I arrived. I ask him what is going on and he condescendingly says your tires are fine they were already balanced, there's nothing we can do for you. I find that funny since they only balanced two wheels and his son is the one that told me to come down and they would use tape weights. The customer service from the old man was horrible at best.

He should think about retiring before you bite down too hard on the hands that fed you. Also, the vulgarity of the employees including the son is inexcusable. brity...
Comments:1 Replies - Latest reply on 2010-11-29
Posted by Alain on 2010-11-29:
Don't go there again. They have competitors that would welcome your business.

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