Complaint - Unfair shipping charges

Review by fighting mad on 2010-11-28
Subpar furniture and if you live in an apartment building they only deliver to the curb but will gladly charge you close to $90 extra to move item to your apartment. Its in the 'small print'. Not worth the hassle. Will NEVER order from this website or company again!!! First I get an email indicating to disregard extra delivery charges, then a month and half later they say they were in error and I'm responsible for paying. You think you're saving money, but in the end, you're really no. Stick to the named brand stores or websites for peace of mind.
Comments:2 Replies - Latest reply on 2010-11-30
Posted by Alain on 2010-11-29:
Small print has a sneaky way of turning a bargain into an expense.
Posted by fighting mad on 2010-11-30:
Yeah, learned a hard lesson on this one. After first sending me an email indicating to disregard the shipping invoice that everything was paid in full, a month later I receive a past due invoice and then the BedroomKeeper said they made an error when they indicated all was paid in full. What B.S.!...lesson avoid these so call furniture discount websites and buy from legitimate sites like Crate&Barrel, CB2, WestElm, Roomandboard, etc.

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