Belle Tire Complaint - No return of tires
TROY, MICHIGAN -- Belle Tire does NOT return tires when you purchase winter tires unless you specifically ask. My daughter took her all seasons to Belle Tire to replace the winter tires which were one year old. They replaced them but did not return the near new winter tires and she did not know enough to ask for them. This year I bought 4 new winter tires and they did not return the all seasons until I demanded them. They claim the throw them out. I suspect that employees have access to them and sell them on a secondary market. The manager denies this and says it is not there policy to ask if a customer wants the tires returned. Why wouldn't I want then returned when I'm just switching summer and winter tires!!!!!!!! Belle Tire: change your policy!!!!!!!
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