Turkeezrus Complaint - Turkeezrus **Not Reliable**Poor To No Service**
AUSTELL, GEORGIA -- BUYER BEWARE! SERIOUSLY!
I searched the internet for a company that offered fried Turkey T'day dinners that could be delivered to my home. I came upon a company called, Turkeezrus an affiliate of Sweet Teas C&B. Since some of the reviews for Sweet Teas were favorable, I thought I would give their affiliate a try.
I made a $170.20 purchase on 11/22/2010 at 4:21:47 AM EST directly from http://www.turkeezrus.com. What a big mistake!!! I tried calling the company later that same day to confirm that my order went through and that there would not be any problems. Well, I spoke with a woman who said that she was on her way to the store and would call me once she got there to verify my order. She never called back, so I called her again the very next day 11/23/10. I again spoke with the same woman who apologized for not calling me back and said that my order was received and is being processed and is on schedule for delivery for 11/24/10.
Well, the night before T'day (11/24/10) @7p my UPS driver came through the neighborhood but when I stopped him, he advised that he had no delivery for me. WOW!!! UNBELIEVABLE! Here I am w/out T'day dinner for the following day! I called Turkeezrus and got no answer! I immediately called my bank and disputed the charge.
Later that night (approx. 9p) I get a call from Turkeezrus delivery driver stating that they are trying to complete their deliveries but they have been stuck in traffic and wanted to know if it would be ok with me for them to delivery my T'day dinner the next day (on T'day!)
What a Joke!!!!! By that time I had gone to the neighborhood Walmart and purchase some things to try and throw together a T'day dinner that didn't seem thrown together!
Funny I could never reach the owner, but after I told the delivery driver what a HORRIBLE experience I had with their business and that I will share it with ALL who would listen...Lo & Behold-the owner calls me and leaves a message of apology and a promise to refund my money which I yet to receive, but I will followup on it!!!!
Turkeezrus I will NEVER forget the problems you caused me!!!!