Universal Studios Orlando Complaint - No Safety In Universal Studios - Lockers/Security/Customer Service
Lockers/Security/Customer Service - Complaint
ORLANDO, FLORIDA -- Over the Thanksgiving week I had items stolen from my small purse that was checked into a "free locker" at Universal near the MIB ride. We called security and they did not show up for almost an hour and 5 calls later. We went to Customer Relations/Service with the Security person who did show up after explaining that they were in a meeting and it was shift change (thank goodness I wasn't injured). Customer Service did absolutely nothing treated me as if I was a criminal. Security Manager brought a goon with him- guess he was afraid of a woman. I could go on....but in a nutshell- don't use the lockers easy to over ride as attendant did.
Customer Service and Security could care less about you it is all about the money. Will be spending my money at the Mouse!