GPS Explorer Complaint - Returns - Magellan SporTrak Pro

Review by glocester on 2005-03-20
ALBANY, NEW YORK -- I purchased this GPS at their website after Yahoo gave them an excellent rating. I have been trying to return the GPS as it is too complex for I will use it for. I have called them daily for 2 weeks. Each time I was 4th in queue with a 16 minute wait. (day after day I heard this) Finally, on Friday I spoke to a person that promised a Return Authorization Number before the end of the day. Still waiting. I have tried contacting them via their website. I even faxed a complaint to Yahoo. Deaf ears all around. I want to warn others that they are not as reputable as Yahoo rated them. I am stuck with a $240 GPS that is unusable to me. On their website they state "items returned without authorization will be sent right back"...

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