Harbour Island apartments, Las Vegas Complaint - If you like roaches stay at the Harbour Island apartments in Las Vegas
LAS VEGAS, NEVADA -- I moved into the Harbour Island apartments on a one week lease for $149.00. It is located on Harmon street just in back of the strip. There were roaches crawling everywhere (room H216). I could not call them the first day as it was a holiday. I called management after trying 4 numbers in the phone book which did not work and informed them of the issu and said I wanted move out and be prorated per payment. They said I needed to talk to "management". I then wrote a letter to management stating the problem and said I would be moving out the next day and to prorate me on my credit card. I stated if they disagreed to call me - I gave the same number that was on the registration form.
I received no calls so I brought my key to the front desk along with samples of dead roaches. They stated they refused to reimburse me and I still had to talk to management and they would do a walk through then move me to a different unit. I told them this was not acceptable as if there are roaches in one they will be in others (these roaches were raid resistant-I tried to get rid of them myself).
I asked why they did not respond to my letter timely. They said they did not respond because I was angry when I dropped it off (wouldn't you be if you were put in a roach infested room?) and the number had an out of state area code (it nwas the same cell phone number listyed on my application).
I then asked for my letter back as it was evidence I had contacted them for the problem and requested a return call. They refused to give this back to me. I was not refunded my money.
If you want to stay somewhere nice for less than $25-30 a day do not go to this motel. Log into tripres.com and look for under $30.00 specials at great motels.
Harbour Island is nothing more than an old motel "remodeled" and it is roach infested. The rooms are not pleasant. Security guards informed me it is in a high crime and drug area.