Knology Complaint - Don't go with Knology!
I've never had such poor service with any kind of cable company as I have with Knology. When I moved into the apt I'm living in now, I had DISH and I had happy with it. But where I live we could only have Knology cable so I really didn't have a choice. I just assumed it would be okay though because I'd used Charter before I used DISH and it was fine. But Knology is anything but fine. Right in the middle of a TV show, the cable will just go out. Last night I was watching a movie ... it was a suspenseful movie and I was on edge just waiting to see what happened. I never got to see what happened because the cable went out. It was out for about 20 minutes. It would start going in and out but I couldn't see anything. Just snow (like back in the 70's). Since the first day I got Knology it's been like this. As I'm writing this, the cable is acting up. It's kind of how DISH did when a storm would happen. Only there isn't a storm and I don't have anything but basic cable. I'm not giving them anymore money for a service that is so bad. And it keeps popping up "poor quality signal" on my TV ... and I'm so sick of it!!!
I've called them, I've begged, I've done everything but nothing is working. They've been out here and every time they say the same thing. "It's a technical problem, someone else will have to come out". They never do. So I'm stuck. But if I had a choice, I'd change services. If YOU have a choice, go with ANYTHING ... just not Knology. You'll hate it and you'll miss most of your programing. It's over priced and when you have the basic channels, you don't get as many as you do with other basic cable companies. The channels aren't that great. I'm so disappointed. I wouldn't want anyone to have to go through this. I'm just thankful I had the good sense to tell them I didn't want to go with their bundle. I'd hate to know I was stuck with their Internet and their phone! Oh, I'd be without cable, Internet and phone. I might as well be living during the depression. That's what it feels like when you're with Knology. So save yourself from this ... just go with another option! ANY option!