Dollar Rental Car Complaint - Dollar Rental Car Trumped-up Charges for Damage Repairs
PHOENIX, ARIZONA -- During the Phoenix, AZ hail storm on 10/06/10, the vehicle I rented was parked in a private, residential driveway. Well the hail storm lasted ten minutes starting
with marble-size hail that quickly changed to golf-ball size hail and completely coated any flat surface. All you could see was white. However, in this short period of time, damage was intense. The damage to the vehicle was not good as the car looked like it had been parked on a driving range and all golfers were aiming
at it as the hole.
Everything would have been a smooth transition with my Insurance company, if Dollar Rental Car didn't try to scam my Insurance Company and me, the user,
with additional trumped-up charges. These trumped-up charges are so ridiculous even my Insurance Company refused to pay them. Unfortunately, I'm now stuck
fighting the following trumped charges on my own. Calling Dollar and Dollar management was like talking to North Korea.
The following is a list of the ridiculous trumped-up charges that are unfounded:
Appraisal Fee $50.00
Loss of use $464.38
Remaining cost of repairs $385.34
The next time you think Dollar, you better think of YOUR DOLLAR$$$$.