Toys R Us Complaint - Sale items
MENTOR, OHIO -- Once again I am very frustrated with Toys R Us. In their 1 day sale for 12/1/10 they advertise a DS game for $14.99. I called to check on the game before I drove out there. I was told they were too busy to check so they couldn't help me. When I got to the store an advertisement was posted by the DS games announcing the sale. I couldn't find the game so I asked one of the sales people in the area. They nicely explained that they did not receive any of the games even though it is a highlighted sale item. I wouldn't be as upset if it had sold out in the 15 minutes it took from opening time until I got there. I feel if a store is going to advertise an item on sale they should make sure to have the item in stock on the day of that sale.