Tree Classics Complaint - Top of tree won't lite anfd they don't answer the phone!
BARRINGTON, ILLINOIS -- I'm getting nervous about all the other reviews since I just got my tree in the mail 2 days ago and the lights already don't work! I've spoken to one person who promised to call me back 2 days ago and now can't get through their Customer service line. it's an endless loop!
The whole top section of my 9 foot tree doesn't light and we were supposed to have it decorated last weekend! They don't call back and we are too far to drive it back to the factory!
I know I have 7 days to send it back and that is what I want to do, but it's difficult to get someone on the phone. I can't believe it either, they seemed like a really nice established company :(