Lakeland toyota (mitch) Complaint - So rude

Review by 360degrees on 2010-12-02
LAKELAND, FLORIDA -- All I have to say is "this gentleman is so rude", I forgot people could be so rude. I was transferred to this gentleman to ask questions in reference to my account(because my dealer had taken the day off). this guy tells me my account doesn't matter and that he did not want to go into detail about my payments and that he had people waiting for him then he hung up on me. no, can I please call you back with the info your asking for?, nothing just a dial tone. I was shocked that Toyota would employ someone of that nature but hey, how could they know? it's not toyota's fault he's a RUDE BOY!

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