Gowfb.ca Wholesale Furniture Brokers Complaint - Scam Artists. Do Not Use This Company
I'm having a big issue with this company like many others I have found. Wholesale Furniture Brokers Canada (www.gowfb. ca). DO NOT ORDER ANYTHING FROM THIS COMPANY! YOU HAVE BEEN WARNED.
I ordered a sofa sectional October 7th 2010. I received email confirmations etc. and an expected delivery date of November 12th 2010. They said normally they would ship out of B. C. but the particular COLOUR (COLOUR!!) I wanted was only available from California.
October 22nd, the status showed the sofa was "picked up" in California. (2 full weeks later!) It should have been on the road by then.
October 25th, the status showed it was loaded in California....I guess it took them 3 days to put the sofa on the truck...
November 1st, the status showed it was unloaded in Indianapolis. (the opposite direction of the proper destination, Alberta Canada).
November 4th, the status showed the sofa was RE-loaded in Indianapolis. But when I talked to BELINDA she told me it was in Toronto. Weird, nothing like that showed up in the status updates!
November 10th, the status showed that the sofa had been sent back to California and unloaded. Rather than to Alberta, where it should have gone.
November 16th, the status showed the sofa was re-loaded back onto a truck. (I guess it takes them 3 days to get a sofa on a truck and 6 days to take it off...must be one heavy sofa!)
November 26th, the status of the sofa is Richmond B. C. (where they have a warehouse apparently). It was unloaded here.
November 26th, that same day it was shown to have been re-loaded.
AND NOW. The sofa was supposed to arrive today. I waited all day. Took the time off work and made sure I was here. BELINDA told me it was be here. It's still not. And there are no more status updates as of yet.
Luckily, we paid with Paypal and have filed a dispute. Paypal will deal with them directly and we will get our money back if we do not receive the sofa.
What a bunch of stress! All for somewhere to sit!
PLEASE NEVER USE THIS COMPANY. EVER. YOU HAVE BEEN WARNED.
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