Wal-Mart Pharmacy Complaint - My Prescription Was Short And They Blamed Me ?
MORGANTON, NORTH CAROLINA -- First, I have to say I have enjoyed the convenience and low prices of Wal-Mart for over 15 years. I have also been a patron of the Wal-Mart pharmacy, due to cost savings, for just as long. Yet, I was startled when I found they acted as if I was in the wrong, when I could not have been. It hurt my feelings and left a really bad taste in my mouth regarding customer service. I WILL NEVER SHOP AT WAL-MART AGAIN AND I WILL ALWAYS BRING AWARENESS TO THIS ISSUE UNTIL I AM EITHER RETURNED MY PORTION OF THE $120 COST OR seven tablets. I do not need to go without my medicine (actually I just reduce the amount by half to make up) and I do not deserve to be treated as if I am some sort of drug addict. I would think a company larger than over 150 nations would have it together. I would be wrong to think this. Here is my story.
I picked up a prescription Wednesday and my bottle of medicine only contained 23 of the 30 tablets. I understand that medicine is something that has to be heavily regulated and society today really abuses the system. Yet, I am not an addict, I am very ethical, I am honest, and I am a good and loving husband to a great wife of almost six years. I live my life in a way as to be of the most benefit to my fellow man. I called the Wal-Mart Pharmacy and told them of my situation. The pharmacy technician told me she and the person who filled the prescription were working and I did receive 30 tablets. At this point, I have informed my doctor and also attempted to talk with Wal-Mart, yet on the fourth call, the pharmacy told me they would review the security tapes and call me with information. At least they stopped blaming me. I have not heard from Wal-Mart yet and at this point I am planning on taking a half tablet for a few days. Yet, I payed the full price of over $100 and I expect to either be treated fairly or to boycott Wal-Mart. I have some pull in the information and technology area and I have thought about setting up a web site just to make people aware of the poor treatment and bad service I received.