Nissan Complaint - Nissan Rogue sucks and the Customer Service is even worse
FRANKLIN, TENNESSEE -- I bought my daughter a new Nissan Rogue (her first) and the Transmission died in the very first month. I have called, sent several emails and written letters to the Management of Nissan, Mr. Carlos Ghson, President, Mr. Hiroto Saikawa, Mr. Al Castignetti and others and have NOT heard from any one of them. I have lodged complaints with their Customer Relations department and was rudely accosted by one Maryanne, who told me there was nothing they could do, short of replacing the transmission. I asked that an extended warranty be issued on the vehicle as it was unreliable, but was denied that privilege. Nissan has lousy cars, bad service, callous customer relations and they deserve to play second fiddle to Toyota, Honda, Kia, Hundai and other car manufacturers. I will NEVER buy another Nissan again and I would encourage any one reading this article to refrain from doing so either.