Verizon Wireless Complaint - Expensive to try to use their service
APPLETON, WISCONSIN -- We live in a remote area (booneys). We wanted to try a less expensive way to use the internet (get rid of land line). We heard about Verizon's "hot spot" internet. We went to their store to try it. We were told we could use the phone and could cancel within 30 days. All said and done. . . we couldn't use the internet here. It costed us almost $200 to try this. That was for 5 days of their internet use! When we complained, we were told that they already decreased the bill by $300. They said it was originally over $500 for getting out the plan early. This is also on top of the almost $200 we paid the day we purchased the phones! Be aware of what the sales people tell you.