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Expedia/Sheraton Tampa -Airport Complaint - They stole my money!

Review by Money is too tight to get ripped off. on 2010-12-03
TAMPA, FLORIDA -- Unless you have money that you don't mind having stolen, don't book through Expedia!! Made a reservation through Expedia, just trying to make arrangements to attend my brother's funeral!! Because my head and heart were elsewhere, I entered the wrong weekend dates by accident. When I tried to fix it, they would not let me fix it, or cancel it. Instead they charged my credit card $149. They were so rude, so cold. All they wanted was to rip someone off who was barely able to keep it together and they laughed in my face. Disgusting company. Never ever ever book through Expedia!! If I had booked directly through the hotel, I would not have had this problem. That said, the hotel could still have fixed it. Instead, they opted to hide behind small print and steal my money. Unless you have money that you don't mind having stolen, don't book through Expedia!! They are like predatory Rats!
Comments:1 Replies - Latest reply on 2010-12-03
Posted by werelucky on 2010-12-03:
If you booked a non-refundable room then it was your mistake. It was generous of them to offer you credit.The silly rants and name calling add nothing to your review. I've always have had a good experience with Expedia and will continue to use them. I don't blame others for my mistakes.

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