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Cruise.com Complaint - No post-sale customer service - Failure to deliver on promises or respond to any questions

Failure to deliver on promises or respond to any questions - Complaint
Review by beazer on 2010-12-05
Our curise.com sales representative was oh-so-helpful until we paid; then she totally failed to deliver on her promised follow-up or questions we asked after THAT SHE INCOURAGED US TO ASK AND PROMISED TO RESPOND TO ASAP. Given this web's rules, we cannot even warn you of her name; however, it's probably the whole outfit's practice. Of all our cruise experiences, cruise.com is the only failure - we will never book with them again!!
Comments:
Posted by Anonymous on 2010-12-06:
Out of curiousity, what caused you to book with them in the first place?

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