Staples Complaint - Staples rewards program is a rip-off
I brought some empty inkjet catridges to Staples to get credit towards purchasing some new ones. I was told at the register that they wouldn't give me credit right away, but that I needed to join the Staples Reward program instead. Then they told me I would get my credit in a month, month and a half.
After not getting anything for 3 months, I called today and they told me they mailed the credit to my address and that now it's expired.
So, they take your cartridges (which every other place credits right away), disappear, and then they make your credit expire. And when you call to request it back, the boilerplate answer is 'sorry, the credit is expired'...
Much better go to CatridgeWorld, they give you $3 per cartridge instead of $2 and give you the discount right away.
Stay away from Staples.