MetroPCS Complaint - Refund problem
STATEN ISLAND, NEW YORK -- I went to metro PCS purchased 2 very expensive phones, the phones did not work out so I returned the phones for a full refund. I was told the day prior that because it was a new account there would be no problem with a full refund, what they failed to say is, the money is taken rite away but the refund can take anywhere from 48 hrs to more than a week, I feel that is very unfair to the customer. They should include that in the speech they give you at the store at the time of your purchase.
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