Big Lots Complaint - No Exchanges or Store Credit without Receipt - Even if it was a gift????
HOUSTON, TEXAS -- My daughter was given a Polaroid MP3/video player (Valued at 45.00). Went to the store in Houston, Texas (on Jones and FM 1960). Store is refusing to give an instore credit card or even an exchange with out a receipt. We have no receipt, it was a gift. Product is still in the original package and was not opened at all. My husband called the 1-800 number and was told they do not exchange/give in store credit without a receipt. This is very back customer service. We should at least be able to exchange the product for something of equal value!!! I plan to write a complaint to the company soon with details of this complaint.