GMAC/Integon Preferred Insurance Co. Complaint - All in good faith!
WINSTON-SALEM, NORTH CAROLINA -- I was very recently in an accident that destroyed my dependable car, I was not seriously injured, but did have to go to the hospital by ambulance. Immediately after the accident I was contacted by GMAC and told I would have the use of a rental car for 30 days to insure I would be able to get to and from my job. I had no close family that could help and had recently moved to far to walk. After arriving at an agreement on the price of the car, which was too low, but agreed anyway, the rental car was then removed before I received the payment to purchase another car which left me without transportation and lost my job. Immediately after that there was another part of the claim agreed upon regarding the hospital bills, another bill arrived and I asked what to do with it and asked them about compensation for the loss of the job which was a result of the accident and dealing with them. I was sent an email telling me that they were sending me a release form and I had to have it signed and notarized and they had to receive it first and then they would pay the ambulance bill. I did not sign the release form, I did send them the bill, and didn't know if they were going to pay it, they didn't respond to that until I sent them a copy of the letter of complaint made ready to send to the Insurance Commission, and letters of complaint have been sent out now to appropriate offices of authority. There latest response referred to all their good faith in resolving the claim, A LOT of good faith happened in removing the rental car in 10 days instead of 30 days and before receiving payment for the lost vehicle to purchase another one, and their good faith in trying to obtain a release form by holding the ambulance bill over my head and their good faith in causing the loss of my job all in a good days work.