Saturn Complaint - Saturn cars (definitely not worth buying)
SAN DIEGO, CALIFORNIA -- About a month ago I was going to work when my engine started making noise and blew up, leaving me stranded on the side of the road. I was forced to walk to work on a very busy highway.
My 2002 Saturn S-Series is only three years old and has had all the maintenance requirements done by Saturn themselves. Saturn is now requesting $5500 for a new engine. They do not want to pay because the warranty has since expired. They have not even offered a loaner car for my inconvenience.
One of the reasons I bought a Saturn was their reputation of reliability and good customer service. Well, I have seen realize that their logo/advertisement of "People First" is just a gimmick. In addition, they now send me a letter saying this car is man made and problems will arise. I have not gotten anywhere with sending letters to the company. If I would have known their cars were so unreliable then I would have bought a used car and take my chances. I am still paying for this car and now it is in the shop waiting for me to pay for an engine.