Total Protect Home Warranty Informative - Very Satisfactory Service - Refrigerator Replaced under warranty
Refrigerator Replaced under warranty
I have read the complaints in regard to this service, and have to say that my experience with these people was not at all unpleasant. My refrigerator kunked out and I filed a claim. They sent an agent who looked at the refrigerator and recorded the information as to the problem and particulars of the unit, and I paid him seventy dollars. He contacted the warranty people and they called me on the phone. They offered to replace the refrigerator with a current model and make of similar quality or to pay me $1,100.00 and allow me to purchase a refrigerator of my choice locally. I opted to accept the payment and purchased a new frige locally. All I had to do to receive the check is to fax the invoice indicating that I had paid the agent $70.00.