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Haley Toyota Informative - Tire Rotation gone bad

Review by madmary on 2005-03-22
RICHMOND, VIRGINIA -- My husband recently took my Sequoia to Haley Toyota on Midlothian Turnpike for its 15,000 mile checkup. This included tire rotation. Later that afternoon I was driving on Hull Street when I noticed the vehicle not handling properly. When I stopped at a store, I saw that my right front tire was flat. I drove to the closest "auto shop" and had the tire repaired. I was told there was a nail in it. Later that day I checked out the other tires and found an obviously old nail in the back right tire. How do the rotate your tires and check the air without realizing 2 tires have nails in them???
I will never have my vehicle serviced there again.
Comments:2 Replies - Latest reply on 2005-03-23
Posted by TXRoadTrip on 2005-03-23:
Really you are supposed to rotate, balance, and check air in your tires every 3 to 5 thousand miles. And rotate tires means move them not really check them. So why did you not see the nails? Why don't you don't check over your own tires?
Posted by TXRoadTrip on 2005-03-23:
Really you could have run over a rusty nail anytime. You the consumer need to be responsible for your car and tires. HINTS: check the tire pressure if looking low or every 2 weeks or extreme weather changes.

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