Ashley Furniture Complaint - Terrible Customer Service
FARMINGDALE, NEW YORK -- We spent about an hour and half deciding on a dining room set, negotiated a price, set up a delivery date and even inputted our order into a computer. When we went up to the "service counter" to pay, we were told for the first time that we could not purchase an uneven number of chairs. Would have been nice to know this before wasting time in the store!
The Manager whom I spoke to on the phone the next day was unwilling to make good on the deal that we had negotiated with our salesman and refused to give me information about the regional manager or district manager. Very unprofessional.