Charter Communications Compliment - Loss of Digital Channels in Michigan
As of 12-09-2010, Charter Communications has blocked all digital channels (like This TV 17.2, and WWMT 3.1) from those who have basic cable here in west Michigan. In other words, if you have a new HDTV and basic cable, you just lost ALL of your digital channels that were working just yesterday and have been working over the last 6 months. When I called Charter, the snotty customer support 'human' informs me that (1) it is not their fault; (2) that I must call my TV manufacture and get a 'qam tuner' software update OR, get this, BUY extended cable and RENT their cable box. So I called Vizio, my TV manufacture, and they informed me that the information I received from Charter was basically a lie and there is no software update that will unlock the HDTV single coming into my home from Charter. In summary, if you thought you were going to save money this Christmas season by buying a new HDTV and lowering your cable bill, here in west Michigan, Charter has made that dream impossible!!!