Time Warner Cable Complaint - Time Warner Cable Deceitful Promotions
ROCHESTER, NEW YORK -- Time Warner Cable in Rochester, NY advertises a Triple Play package for new and current customers that includes cable, high speed roadrunner, phone and 3 mos. of HBO & DVR for $99 plus equipment fees.
However, when I called today, they said I was not eligible for this plan because I already subscribe to the same three services for $126/mo (for lower speed Internet and less phone coverage).
It is understandable why TWC loses customers to satellite TV and Verizon...TWC is deceitful in their marketing and don't value longstanding customers that pay their bills.