Mercantila Complaint - HORRIBLE Customer Service
SAN FRANCISCO, CALIFORNIA -- I ordered a trampoline from this company. They assured me that they would specify that it COULD NOT be delivered without a person present. The trampoline was for Christmas. IT was delivered to my driveway with no one present and was seen first thing by my children with the word TRAMPOLINE all over the boxes. I have called to talk to a manager and while the voicemail states a return phone call within 24 hours, I have yet to receive a phone call.