Procter & Gamble Complaint - WARNING RE: DOWNY FABRIC SOFTENER
My washing machine developed a foul odor, and there was blackish residue in the fabric softener dispenser and around the top of the wash tub. It was nasty! I called Procter & Gamble and they acknowledged the Downy fabric softener I was using was responsible for this. They gave me instructions to get the gunk off, which wasn't easy. Even though they are very aware of the problem Downy causes, they have no intention of taking it off the market or warning customers. I was told to buy the more expensive Downy wrinkle-control product, which they said would not cause the problem. Instead, I bought Snuggle. My friends have had no problems with it.