Wichita Furniture Complaint - Lost potiential customers

Review by littlelady on 2010-12-10
LAWTON, OKLAHOMA -- I went in to Wichita Furniture and saw a washer and dryer set that I wished to purchase. For the most part the sales associates were pretty friendly. I had no complaints. We started up a contract, there were a few items that I still need to bring in to make the agreement complete. After leaveing and going to another furniture store, I find a deal that will fit my budget better. I sign an agreement and make a down payment with the other company(there was no money exchange at Wichita Furniture). Upon my return home, I called Wichita Furniture and explained the situation. After a few minutes and two phone calls I was very rudely told that my mother, who was a co signer and what they considered to be a "perfect payer" would never be able to purchase with them again and we were not welomed in the store. The phone was rudely slammed in my face at that point.
Basically, don't go to Wichita Furniture in Lawton, OK. There were other pieces of furniture that we would have like to purchase in the future, but now we know there are better deals out there and better customer service.

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