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Air New Zealand Complaint - New Seat Plan for Tasman/Pacific - Works Deluxe

Works Deluxe - Complaint
Review by ishkaa on 2010-12-11
Only option as Air NZ has dropped business class. What a shocker. We were told to move from our seats even though we had paid the premium for sitting there. One drink and a horrible so called meal. No priority boarding or baggage as advertised.

The plane has gone from 159 seats to 171 so cattle class is an obvious term. NEVER AGAIN
Comments:
Posted by Alain on 2010-12-12:
Have Spirit and Air NZ merged, perhaps?
Posted by Ben There on 2010-12-12:
LOL Alain... I am afraid that even the worst Air New Zealand flights are better than the best Spirit flights... In fact, even with Air New Zealand removing business class from theses short haul aircraft, their levels of service are still much higher than we see with most carriers in the USA.

As for the OP, it sounds like something was wrong with your tickets since you were told to move seats, you didn't get pre-boarding and priority luggage. Did Air NZ explain any of these things?

Next time, see if you can book a widebody trans-Tasman flight as they will continue to have business class.

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