Advantage Rent A Car Complaint - Worst Rental Company Ever
WEST PALM BEACH, FLORIDA -- I booked the car online got confirmation number I got an email for easy online check-in I also did that. I thought everything was fine, until I got to West Palm Beach. Out of the airport I gave my family member the paperwork with all the information. The printout from the computer, confirming the the vehicle. When I got a call informing me that they said there was no vehicle waiting for me and that they wouldn't pick me up. I called and told them I would be right in to pick up my rental car again they informed me not to bother they have no cars. So I informed them to drop off my family members back at the airport the same way they picked them up. (by the shuttle bus) They refused and stated they have no transportation. I called a couple of times and no one picked up the phone. My family member stated "oh they closed up". Then I got really upset after one hour my family member arrived back at the airport and I went to rent a car with Enterprise. Lucky for me I have good friends who did everything online. Enterprise was FABULOUS no problems what so ever. So if you are looking to find a real good deal. DONT DO IT WITH ADVANTAGE. I think they really took ADVANTAGE of me. This is a unreliable company that apparently DOES NOT CARE, I think. Never never again will they take me as a sucker. ONE EXTREMLY DISAPPOINTED EX CUSTOMER.