Caste Windows Complaint - Dog and Pony Show- Westchester NY

Review by JSmith10526 on 2010-12-12
Had salesman to home- Have had them before- Knew what to expect- Explained to him that I had seen the show before and was really just interested in a number for new windows, Furnish and Install, Had a budget of 4,000-4500. Explained that I was putting house on market- wanted least expensive slider window line. Did not hear a word I said- Went right in to his act and kept going, and when I say act- I thought I was at a Show.- Steamrolled every single word I said to the very last minute. Presented a number of 11,000 for 9 windows and a Slider, 3 windows are very small. Wanted to Charge 2300 for a standard slider. After the initial rejection he went on and on about how my family deserves this blah blah blah. I said "did you hear I word I said. LEAST EXPENSIVE WINDOW" Went out to his car and came back with a number from "the office" 7800 but not for the least expensive- but for the "King Super Window" (Or something like that- I didn't care at that point. I said to him then if you can give me your "King Super Window" for 7800, what can I get for "YOUR LEAST EXPENSIVE WINDOW LINE". He was not interested in what I had to say one bit. When he asked me what I wanted to pay, he became testy and made a rude remark about our taste in countertops. (Formica was Stone) The story goes on - but you get the drift. Needless to say they are not getting my business, and who in the right mind would buy windows form a company like that.
Comments:3 Replies - Latest reply on 2010-12-12
Posted by tnchuck100 on 2010-12-12:
Excellent review.
Posted by madconsumer on 2010-12-12:
seems like they only wanted to push the top of the line windows. good that you did not fall for the pitch.
Posted by T on 2010-12-12:
If the guy made a derogatory comment about your countertops, it proves he didn't hear or care about your desire to have the cheapest windows he has. Good review.

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